All products (with the exception of Digital Knitting Patterns, explained above) may be returned within 30 days of receipt, so long as they are in a resellable condition and with the original packaging and invoice. Buyer pays for return of product.
If you have a complaint about a product or service, please write to us at sales@zarela.co.uk or use the contact form at the bottom of each page, giving a brief summary of the problem, and we will try to resolve the issue as soon as possible. Alternatively, you may contact us at 07951796420, if we don't reply, please leave a message with your name, number and a brief message and we will get back to you.
